Manajemen komunikasi krisis pada perusahaan Badan Milik Negara (studi kasus: evaluasi pengoperasian terminal 3 bandara internasional Jakarta Soekarno-Hatta oleh PT. Angkasa Pura II) = Crisis communication management is very important within a company in this study the researchers discuss about the communication management crisis on state owned enterprises (case study: evaluation of operation terminal 3 Jakarta International Airport Soekarno-Hatta by PT Angkasa Pura II)

Manajemen krisis komunikasi yang tidak efektif dan dampaknya terhadap carnival cruise lines = Ineffective crisis communications management and its short term impacts towards carnival cruise lines

The handbook of crisis communication

Efektivitas komunikasi pada manajemen krisis untuk mempertahankan kepuasan dan kesetiaan pelanggan : studi pada perusahaan penerbangan PT Lion Air = The effectiveness of communication in crisis management in order to maintain customer satisfaction and customer loyalty : study on the Lion Air Airline

Ongoing crisis communication: planning, managing, and responding