Manajemen komunikasi krisis pada perusahaan Badan Milik Negara (studi kasus: evaluasi pengoperasian terminal 3 bandara internasional Jakarta Soekarno-Hatta oleh PT. Angkasa Pura II) = Crisis communication management is very important within a company in this study the researchers discuss about the communication management crisis on state owned enterprises (case study: evaluation of operation terminal 3 Jakarta International Airport Soekarno-Hatta by PT Angkasa Pura II)

The handbook of crisis communication

Efektivitas komunikasi pada manajemen krisis untuk mempertahankan kepuasan dan kesetiaan pelanggan : studi pada perusahaan penerbangan PT Lion Air = The effectiveness of communication in crisis management in order to maintain customer satisfaction and customer loyalty : study on the Lion Air Airline

Ongoing crisis communication: planning, managing, and responding

Manajemen krisis public relations Kementerian Komunikasi dan Informatika dalam menyikapi berita bohong (hoaks) yang beredar terkait dengan kebijakan registrasi ulang kartu prabayar (periode Oktober-November 2017) = Public relations crisis management which have been implemented by Ministry of Communication and Information to respond hoaxes related to re-registration prepaid cards policy (October-November 2017 period)