Analisis risiko kepuasan pelanggan sebagai dasar pendanaan investasi atas renovasi dalam rangka meningkatkan daya saing hotel (studi kasus hotel x) = Risk analysis of customer satisfaction as fundamental funding investment on renovation in order to improve hotel competitiveness (case study hotel x)

Evaluasi sistem manajemen mutu berbasis risiko untuk meningkatkan kepuasan pelanggan pada pemeliharaan fasilitas produksi migas PT. XYZ = Evaluation of risk based quality management system to improve customer satisfaction in oil and gas production facility maintenance PT. XYZ

Customer based brand equity factors that influence customer satisfaction in relation to brand loyalty of the sports program in vidio.com = Faktor ekuitas merek berbasis pelanggan yang mempengaruhi kepuasan pelanggan dalam hubungannya dengan loyalitas merek program olahraga di vidio.com

Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)

Analisis kepuasan pelanggan tentang kualitas layanan call center PT Garuda Indonesia = Customer satisfaction analysis on quality of service call center PT Garuda Indonesia