Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Pengaruh inertia dan satisfaction terhadap repeat-purchase intention pada konsumen zalora dengan zone of tolerance, word-of-mouth dan alternative attraction sebagai moderasi = Effects of inertia and satisfaction on repeat purchase intention in zalora's customers with moderating roles of zone of tolerance, word of mouth and alternative attraction

Analisis pengaruh kepuasan layanan website terhadap loyalitas pelanggan e-commerce Blibli.com = Analysis of the effect of website service satisfaction on Blibli.com e-commerce customer loyalty

Analisis pengaruh kepuasan dan kepercayaan e-customer terhadap loyalitas e-Customer pada pelanggan e-commerce di Jabodetabek = Influence analysis of satisfaction and trust toward e-Customer loyalty to e-commerce customer in greater Jakarta

Pengaruh Perceived Brand Leadership Terhadap Consumer Satisfaction dan Repurchase Intention (Studi pada E-commerce Shopee) = The Effect Of Perceived Brand Leadership On Consumer Satisfaction and Repurchase Intention (Study On E-Commerce Shopee)