Christina Lipuringtyas Rudatin
Universitas Indonesia, 2006
UI - Tesis (Membership)
Cerny, Rosanne
[American Library association, American Library association], 2006
eBooks
Morrison, Don A.
Local Government Institute, 2002
Multimedia
Dinda Supradjanti
Fakultas Psikologi Universitas Indonesia, 2001
UI - Tesis (Membership)
Sanghi, Seema
Response Books, 2007
Buku Teks