Leritz, Len
Interpersonal negotiations breaking down the barriers
[American Management Association;, ], 1994
 eBooks
Surti Utami Sunanto
Ekspektasi komunikasi dalam negosiasi pelanggaran ekspektasi komunikasi dan adaptasi interaksi dalam negosiasi bisnis internasional di Indonesia = Expectancy violations in negotiations expectancy violations and interaction adaptation in the international business negotiation in Indonesia
Universitas Indonesia, 2017
 UI - Disertasi Membership
Goodall, H. Lloyd.
Business and professional communication in the global workplace
Wadsworth and Cengage Learning, 2010
 Buku Teks SO
McIntosh, Perry
Interpersonal communication skills in the workplace
[American Management Association;, ], 2008
 eBooks
Sinaga, Yustina Apriana
Program perencanaan komunikasi pemasaran terpadu JJ Royal Coffee ?My Coffee is My Best Friend? 2013 = ?My Coffee Is My Best Friend? integrated marketing communication planning JJ Royal Coffee 2013
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Tugas Akhir