Putzier, John
Get weird!: 101 innovative ways to make your company a great place to work
[American Management Association;xvii, 188 pages : illustration, xvii, 188 pages : illustration], 2001
 eBooks
Dwi Andini
Pengaruh identitas merek dalam pembentukan loyalitas konsumen (studi kasus konsumen pelumas sepeda motor di Jakarta) = The effect of brand identity on customer loyalty (case study of motorcycle lubricant product customer in Jakarta)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Gabyta Hasnabila
Pengaruh nilai hedonic dan utilitarian terhadap customer delight dalam penerapan metode self-service: studi kasus: Ikea Indonesia = Self-service implementation the effect of hedonic and utilitarian value on customer delight: case study: Ikea Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi Membership
Belgard, William P.
Shaping the future: a dynamic process for creating and achieving your company's strategic vision
[American Management Association;, ], 2004
 eBooks
Oki Suryolaksono
Perancangan strategi pengembangan produk sepatu kategori sneakers menggunakan metode house of quality (HOQ) = Designing product development strategy for sneakers category using house of quality (HOQ) hoq method
2016
 UI - Skripsi Membership