Problem patrons reviewing your options
 Artikel Jurnal
Durrance, Joan C.
Online community information: creating a nexus at your library
[American Library association, ], 2002
 eBooks
Elliott, Donald S.
Measuring your library's value: how to do a cost-benefit analysis for your public library
[American Library association, American Library association], 2007
 eBooks
Markless, Sharon
Evaluating the impact of your library
Facet Publishing, 2006
 Buku Teks
Katz, William A., 1924-
Your library : a reference guide
Holt, Rinehart and Winston, 1979
 Buku Teks