Pengaruh kepercayaan dan komitmen sebagai mediator dari endorser selebriti terhadap harapan hubungan yang berkelanjutan dan ekuitas merek (studi kasus penggunaan Agnes Monica untuk layanan instant messaging line) = The influence of trust and commitment as a mediator of celebrity endorser toward relationship continuity expectation and brand equity (case study of Agnes Monicas endorsement for instant messaging line)

Penggunaan teknologi komunikasi: faktor dan pengaruh terhadap kepuasan komunikasi organisasi studi atas penggunaan mobile instant messaging whatsapp pada inspektorat utama badan pemeriksa keuangan Republik Indonesia = Communication technology use factors and effect on organizational communication satisfaction study of use of whatsapp mobile instant messaging on inspektorat utama badan pemeriksa keuangan Republik Indonesia

Customer relationship management (CRM) & customer intelligence pada industri perbankan

Implementasi Customer Relationship Management (CRM) dalam Upaya Meningkatkan Business to Business (B2B) Selling di Doubletape Agency : Studi Kasus Kerja Sama Doubletape Agency dan Aplikasi Jenius = Implementation of Customer Relationship Management (CRM) in an Effort to Increase Business to Business (B2B) Selling at DoubleTape Agency: Case Study of Collaboration between DoubleTape Agency and the Jenius Application

Analisis manfaat ekonomis dan risiko implementasi proyek Customer Relationship Management (CRM): Studi kasus PT Telkomsel = Analysis of economic benefit and risk of Customer Relationship Management (CRM) project implementation: Case study PT Telkomsel