Lewis, Lynn Sparapany
10 steps to successful meetings
American Society for Training & Development, 2008
 eBooks
Harral, Stewart
Keys to successful interviewing
University of Oklahama, 1954
 Buku Teks SO
Gillham, Bill
Research interviewing: the range of techniques
Open University Press, 2008
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Gordon, Nathan J.
Effecitive interviewing and interrogation techniques
Elsevier, 2011
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Okun, Barbara F.
Effective helping : interviewing and counseling techniques
Cengage Learning, 2015
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