Erwin Yulianto
Penggunaan teknologi komunikasi: faktor dan pengaruh terhadap kepuasan komunikasi organisasi studi atas penggunaan mobile instant messaging whatsapp pada inspektorat utama badan pemeriksa keuangan Republik Indonesia = Communication technology use factors and effect on organizational communication satisfaction study of use of whatsapp mobile instant messaging on inspektorat utama badan pemeriksa keuangan Republik Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Tesis Membership
Selly Ariyanswari Hanggarini
Fungsi komunikasi internal melalui instant messaging pada perusahaan rintisan studi pada instant messaging yaitu slack bagi karyawan perusahaan rintisan zen rooms Indonesia = Function of internal communications through instant messaging at startup company study of instant messaging slack s for startup's employees zen rooms Indonesia
2018
 UI - Skripsi Membership
Theresa Victory Gloria
Effects of Externalities and Flow on Perceived Usefulness, Satisfaction, and Loyalty in Mobile Instant Messaging Promotion
Management Research Center (MRC) Department of Management, Faculty of Economics, University of Indonesia and Philip Kotler Center, 2016
 Artikel Jurnal
Theresa Victory Gloria
Analisis loyalitas pengguna aplikasi mobile instant messaging menurut perspektif network externalities dan flow experience: Studi kasus line mobile instant messaging = Analysis of mobile instant messaging application's user loyalty with the perspectives of network externalities and flow experience: Case study line mobile instant messaging./ Theresa Victory Gloria
2014
 UI - Skripsi Membership
Flynn, Nancy
Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication
[American Management Association;, ], 2004
 eBooks