Boyd, Susan
Using job aids
American Society for Training and Development Press, 2005
 eBooks
Fan, Hung
Aids
Jones And Bartlett Publishers, 2003
 Buku Teks
Mcevoy, Sean
Shakespeare : the basics
Routledge, 2006
 Buku Teks
Russell, Jeffrey
Change basics
American Society for Training & Development, 2006
 eBooks
Haneberg, Lisa
Coaching basics
American Society for Training & Development, 2006
 eBooks