William, Miller
Knock your socks off prospecting: how to cold call, get qualified leads, and make more money
American Management Association, 2005
 eBooks
Annissa Tayara Callista
Pengaruh faktor social media marketing pada brand trust dan brand loyalty pelanggan e-commerce B2C produk fashion di Indonesia = Effect of social media marketing factors towards brand trust and brand loyalty of e-commerce B2C fashion product consumers in Indonesia
Fakultas Teknik Universitas Indonesia, 2017
 UI - Skripsi Membership
Zura Akhmad Fakhrurrozi
Analisis customer engagement pada bisnis social commerce : perbandingan antara platform instagram dan online marketplace c2c shopee gynda hijab store = Customer engagement analysis in social commerce : business comparison between instagram and c2c online marketplace shopee gynda hijab store
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Makalah dan Kertas Kerja
Syapira
Faktor-faktor yang memengaruhi intensi penggunaan website low cost carrier dalam pembelian tiket secara online: perbandingan website Air Asia dan Lion Air = Factors affecting use intention of low cost carrier website on online ticket purchasing comparison between Air Asia and Lion Air website
2016
 UI - Skripsi Membership
Victorina A.
Media sosial untuk bisnis : bergegas dan bernas dengan tepat ke bisnis online!
Azkiya Publishing, 2017
 Buku Teks