Pengaruh Store Image Dan Service Quality Terhadap Purchase Intention Produk Private Label Watsons Di Jabodetabek = The Influence of Store Image and Service Quality on Purchase Intention Products Private Label Watsons in Jabodetabek

Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek

Pengaruh e-service quality terhadap Brand Trust pada penyedia jasa e-ticketing di Indoneisa : studi pada situs tiket.com = The effect of e-service quality towards Brand Trust on e-ticketing service providers in Indonesia : study on tiket.com website / Puteri Rengganis

Mediating role of custemer satisfa action and its impact towards brand image of fried chicken restaurant

Relationship beetwen service quality and behavioral intentions: the mediating effect of customer satisfaction / Azman Ismail; Ilyani Ranian Rose; Rabaah Tudin; Norazryana Mat Dawi