Antecedents of Millennials' Service Usage Intention: Online Grocery Service in Indonesia =Anteseden Niat Penggunaan Layanan Millenial: Layanan Grosir Bahan Makanan Online di Indonesia

Analisis pengaruh kepuasan, kepercayaan, dan keterlibatan pelanggan pada online review intention: studi kasus: aplikasi belanja online di Indonesia = Analysis of the effect of satisfaction, trust, and customer engagement on online review intention: case study: mobile shopping applications in Indonesia

Faktor-faktor yang Mempengaruhi Customer Engagement, Repurchase Intention, dan Positive Word-of-Mouth pada Online Grocery Shopping = Factors Affecting Customer Engagement, Repurchase Intention, and Positive Word-of-Mouth in Online Grocery Shopping

Pengaruh Mobile Shopping Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada Pengguna Traveloka Eats Delivery di DKI Jakarta = The Effect of Mobile Shopping Service Quality and Customer Satisfaction on Customer Loyalty on Traveloka Eats Delivery Users in DKI Jakarta

Pengaruh Gamification Kuis Shopee terhadap Brand Loyalty melalui Customer Engagement dan Customer Satisfaction (Kasus pada E-commerce Shopee Indonesia) = The Effect of Gamification Kuis Shopee on Brand Loyalty through Customer Engagement and Customer Satisfaction (Case in E-commerce Shopee Indonesia)