Pengembangan Alur Pelayanan Rawat Jalan Berdasarkan Waktu Tunggu dan Kepuasan Pasien di RS X = Improvement of Outpatient Service Flow Based on Waiting Time and Patient Satisfaction at X Hospital

Analisis hubungan dimensi kepuasan pelayanan dengan minat pemanfaatan ulang pelayanan rawat inap di RS. Bella Bekasi tahun 2015 = Relationship between dimentions of patient satisfaction analysis and interest to re use impatient room service at Bella Hospital in 2015

Analisis pengaruh keadilan distributif dan prosedural terhadap komitmen afektif dan kepuasan kerja pada mediasi kepemilikan psikologis karyawan non-keluarga di perusahaan keluarga tahun 2015. Studi kasus: PT X = The effect of distributive and procedural justice towards affective commitment and job satisfaction mediated by psychological ownership on non-family employees in family firm in 2015. Case study: PT X

Analisis Kepuasan Pasien JKN Berdasarkan Dimensi Mutu Pelayanan Rawat Jalan di RS "X" Jakarta Tahun 2023 = Analysis of JKN Patient Satisfaction Based on Outpatient Service Quality Dimensions at Jakarta "X" Hospital in 2023

Analisa kualitas dan kuantitas tenaga keperawatan terhadap persepsi insiden keselamatan pasien di RS X Jakarta tahun 2015