Analisis kualitas pelayanan terhadap loyalitas konsumen pada bisnis Fast Food Ayam Goreng di Indonesia: studi kasus Kentucky Fried Chicken dan Texas Fried Chicken = Analysis of service quality against customer loyalty on Indonesian Fried Chicken Fast Food industry: case study Kentucky Fried Chicken and Texas Fried Chicken

Analisis kualitas pelayanan maskapai low cost carrier di Indonesia = Low cost carrier airlines service quality analysis in Indonesia

Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services

Analysis of willingness to pay for full service airline's ancillary revenue: the case of Garuda Indonesia = Analisa keinginan untuk membeli produk-produk tambahan dari full service airline: kasus pada Garuda Indonesia

The antecedents of behavioural intention a comparison between low cost and full service airline = Faktor - faktor yang mempengaruhi intensi perilaku: perbandingan maskapai berbiaya rendah dan maskapai full service