Pengaruh Suasana Toko, Persepsi Nilai, dan Kepuasan Pelanggan terhadap Niat Berperilaku pada Transmart Carrefour Cempaka Putih = The Effect of Store Atmosphere, Perceived Value, and Customer Satisfaction on Behavioral Intention in Transmart Carrefour Cempaka Putih

Pengaruh store atmosphere, service quality dan kelengkapan produk terhadap purchase intention pada SPBU Pasti Pas dan SPBU Pasti Prima Pertamina = The influence of store atmosphere service quality and product variety towards purchase intention on SPBU Pasti Pas and SPBU Pasti Prima Pertamina

Hubungan karakteristik / atribut store image terhadap kepuasan konsumen berbelanja home products di supermarket & dept-store (studi kasus penghuni apartemen wisma gading permai pada diamond dan sogo supermarket & dept-store)

Analisis pengaruh ambient conditions terhadap emotional state, customer satisfaction dan behaviour intention (studi kasus pada konsumen foodrink house) = Analysis of effect of ambient conditions on emotional state, customer satisfaction and behaviour intention (case study on foodrink house consumers) / Chandra Lesmana

Pengaruh loyalitas terhadap hubungan antara kepuasan konsumen dan perilaku pembelian berulang : studi konsumen tolak angin Sido Muncul = Loyalty's influence on the consumer satisfaction and repurchase behavior relationship : the study of tolak angin Sido Muncul's consumer