Analisis penyelesaian sengketa perbankan melalui lembaga mediasi di Indonesia : studi kasus Bank X dengan PT Y dan Bank ABC dengan nasabah Z = Analysis of dispute resolution through banking mediation institution in Indonesia : case study of Bank X with PT Y and Bank ABC with customer Z

Perbandingan efektivitas metode penyelesaian sengketa konsumen pada badan penyelesaian sengketa konsumen dengan lembaga alternatif penyelesaian sengketa perbankan Indonesia = Comparison study of the effectiveness of consumer dispute settlement methods at consumer dispute resolution body with alternative body for dispute settlement in banking of Indonesia

Mediasi Melalui Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan (LAPS SJK): Suatu Upaya untuk Melindungi Kepercayaan Nasabah Terhadap Bank = Mediation Through Alternative Financial Services Sector Dispute Resolution Institutions (LAPS SJK): An Effort to Protect Customer Trust in Banks

Mediation as an alternative dispute resolution Bank Negara Indonesia = Mediasi sebagai alternatif penyelesaian sengketa nasabah di Bank Negara Indonesia

Tinjauan penyelesaian sengketa klaim asuransi melalui lembaga alternatif penyelesaian sengketa = The overview of insurance claim dispute settlement in the alternative dispute resolution institution