Penerapan quality function deployment dengan mengadopsi penggabungan metode servqual dan model kano dalam upaya meningkatkan kualitas layanan web perguruan tinggi : studi kasus web STMIK MDP = Application of quality function deployment by integrating servqual method with kano model to increase higher education web service quality case study website of STMIK MDP

Integrasi model kualitas web, model kano, importance-performance analysis, dan quality function deployment untuk peningkatan kualitas portal web : Studi kasus pada Perpustakaan Nasional Republik Indonesia = Integration of web quality model, kano model, importance-performance analysis, and quality function deployment to improve web portal quality : A case study in National Library of Indonesia

Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment

Analisis Performa Web Service Dalam Geo-Distributed Kubernetes Cluster = Performance Analysis Of Web Service Deployment In Geo-Distributed Kubernetes Cluster

Integrasi updated D&M is success model, kano model dan quality function deployment untuk menganalisis kualitas Sistem Persuratan dan Disposisi Elektronik (SPDE): studi kasus Kementerian Sekretariat Negara = Integration of updated d m is success model, kano model and quality function deployment to analyze the quality of Electronic Disposition and Mailing System (SPDE): case study in Ministry of State Secretariat / Erma Nindiaswari