Comparing ourselves: using benchmarking techniques to measure performance between academic libraries Liz Hart
 Artikel Jurnal
Katzenbach, Jon R.
Hart`s war
Ballantine Books, 2002
 Buku Teks
Niles, Mary Cushing
The essence of management
Harper & Brothers, 1958
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Parkinson, Cyril Northcote, 1909-1993
The essence of managment
Federal Publications, [Date of publication not identified]
 Buku Teks
Huxley, Aldous
Ape and essence
Bantam, 1958
 Buku Teks