Niven, Paul R.
Balanced scorecard step-by-step for government and nonprofit agencies
Wiley & Sons, 2008
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Niven, Paul R.
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven
John Wiley & Sons, 2003
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Suwardi Luis
Step by step in cascading balanced scorecard to functional scorecards
Gramedia Pustaka Utama, 2010
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Niven, Paul R.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven
John Wiley & Sons, 2002
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Kaplan, Robert S.
Balanced scorecard
Erlangga, 2000
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