A Multi-agent system for managing the quality of service in telecommunications networks Pasquale De Meo (et.al)
Artikel Jurnal
New systems and services in telecommunications: proceedings of the international conference on new systems and service in telecommunications Liege, Belgium, November 24-26, 1980/ edited by: G. Cantarine, J. Destine
North Holland, 1981
Buku Teks
Siti Arina Safarina
Investigasi indikator service quality B2B airframe maintenance services = Investigation of indicators of service quality B2B airframe maintenance services / Siti Arina Safarina
2015
UI - Tesis Membership
Adindha Anindhya Prameswari
Analisis pengaruh Service Quality (Technical and Functional Quality), Relationship Quality (Trust dan Commitment) terhadap Satisfaction (kepuasan) dan Loyality (loyalitas) pelanggan : studi kasus pada PT. Hutchison CP Telecommunications = Analysis Service Quality (Technical and Functional Quality), Relationship Quality (Trust and commitment) of satisfaction and loyalty : case study PT. Hutchison CP Telecommunications / Adindha Anindhya Prameswari
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
UI - Tesis Membership
Heldman, Robert K.
Future telecommunications : information applications, services & infrastructure
McGraw-Hill, 1993
Buku Teks