Pengembangan model integrasi TQM dan six sigma dalam manajemen mutu Rumah Sakit (Studi pada Rumah Sakit di Provinsi Jambi) = Development of TQM and six sigma integration model in hospital quality management hospitals (Study in Jambi Province)

Upaya Reduksi Waktu Tunggu Pasien Rawat Jalan dengan Metode Lean Six Sigma di Klinik Penyakit Dalam Charitas Hospital Palembang Tahun 2021 = Efforts to Reduce Outpatient Waiting Time using Lean Six Sigma Methodology in Internal Medicine Clinic of Charitas Hospital Palembang Year 2021

Analisis mutu pelayanan rawat inap selama pandemi COVID-19 berdasarkan kriteria Malcolm Baldrige di Charitas Hospital Palembang tahun 2021 = Analysis of the quality of inpatient services puring the COVID-19 pandemic based on Malcolm Baldrige's criteria at charitas Hospital Palembang in 2021

Six Sigma and Its Implementasion in TQM

Penilaian kinerja mutu organisasi rumah sakit ibu dan anak Bunda Aliyah menggunakan malcolm baldrige for performance excelence = Assesment for performance of hospital RSIA Bunda Aliyah with malcolm baldrige for performance excellence