Evans, G. Edward, 1937-
Developing library and information center collections
Libraries Unlimited , 2005
 Buku Teks
Rhoni Rodin
Kepuasan pemustaka terhadap layanan rujukan : Studi kasus di Perpustakaan STAIN Curup
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2011
 UI - Tesis (Open)
Feoni Youmil Karismawati Ws.
Kolaborasi writing center dan layanan referensi di Perpustakaan Sampoerna University = Collaboration writing center and reference services in Library of Sampoerna University
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2017
 UI - Skripsi Membership
Cassell, Kay Ann
Reference and information services : an introduction
Neal-Schuman, an imprint of the American Library Association, 2013
 Buku Teks
Library education: an international survey
edited by Larry Earl Bone
Champaign, Illinois University of Illinois Graduate School of Library Science 1968, 1968
 Buku Teks