Risma Kartika Sari
Faktor-faktor yang mempengaruhi loyalitas pelanggan pada internet service provider = Factors that influencing customer loyalty in internet service provider
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Alvin Albertha Dwi Atmaja
Customer loyalty pada fixed-broadband internet service provider: studi pada Indihome = Customer loyalty on fixed-broadband internet service provider: study of Indihome
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)
Nasution, Adhitya Yustia Rachman
Analisis deskriptif strategi integrated marketing communication pada bisnis internet service provider = Descriptive analysis integrated marketing communication strategy on internet service provider business
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Dadan Sumantri
Analisis loyalitas pelanggan internet service provider dengan menggunakan mobile access : studi kasus pelanggan internet broadband di Jabodetabek = Analysis of consumer loyalty towards internet service providers using mobile access : case study brodband customers in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Dian Maradona
Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)