Analisis pengaruh restaurant experience terhadap positive electronic word of mouth (eWOM) motivations pada restoran casual dining = Analysis the impact of restaurant experience on positive electronic word of mouth (eWOM) motivations in casual dining restaurant

Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university

Pengaruh customer experience terhadap loyalitas word of mouth dan customer satisfaction pada pengguna internet banking = The impact of customer experience to loyalty to word of mouth and customer satisfaction of internet banking users

Analisis pengaruh perceived entertainment dan subjective norms terhadap satisfaction dan word of mouth studi kasus m shopping di Indonesia = The effect of perceived entertainment and subjective norms towards satisfaction and word of mouth case study m shopping in Indonesia

Dampak Brand Engagement in Self-Concept terhadap Brand Loyalty dan Positive Word-of-Mouth: Studi pada Brand LVMH = The Impact of Brand Engagement in Self-Concept on Brand Loyalty and Positive Word-of-Mouth: A Study on LVMH