Novasari Putri Wulandari
Analisis pengaruh service quality restoran terhadap consumer attitudes toward brands dan brand preference studi kasus restoran casual dining di jakarta = The effect of restaurant's service quality towards consumer attitudes toward brands and brand preference case study casual dining restaurants in jakarta / Novasari Putri Wulandari
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Billy Muhammad Fadillah
Pengaruh Service Quality, Perceived Value pada Customer Satisfaction dan Loyalty di "Warunk Upnormal Jakarta" = The Effect of Service Quality, Perceived Value on Customer Satisfaction and Loyalty in "Warunk Upnormal Jakarta".
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)
Aida Yunita
Peran servicescape dan image perception terhadap behavioral intention milenial: studi kasus: Warunk Upnormal = The role of servicescape and image perception on millennial behavioral intention: case study: Warunk Upnormal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Meivita Fuji Lestari
Pengaruh atmosfer restoran terhadap niat perilaku dengan dimediasi oleh persepsi kualitas layanan dan persepsi kualitas makanan pada restoran etnik Jepang; studi kasus restoran Ramen 1 dan restoran Gokana Ramen & Teppan = The effect dining atmospherics on behavioral intentions mediated by perceptions of service quality and food quality at restaurant Ramen 1 and restaurant Gokana Ramen & Teppan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Sakinah Annur
Analisis pengaruh persepsi servicescape terhadap behavioral intention dan service quality sebagai variabel mediasi, studi kasus: Goods dept = The effect of servicescape perception towards behavioral intention and service quality as mediating variable, case study on Goods dept
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)