Luthfina Chairunnisa
Analisis Pengaruh Personalization dan Hedonic Motivation dalam Menciptakan Customer Experience dan Loyality pada Ritel Omnichannel = The Influence of Personalization and Hedonic Motivation in Creating Customer Experience and Loyalty in Omnichannel Retail
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Fadiah Prihandini
Analisis pengaruh media sosial terhadap ekuitas konsumen produk Sepatu Adorable = The analysis of social media influence toward customer equity in Adorable Shoes
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Fina Anggun Puspita
Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Muhammad Faishal Aqsadewa
Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Klisa Amin
Analisis Pengaruh Antecedent Omnichannel Integration Quality terhadap Customer Engagement, Relationship Program Receptiveness, dan Customer Loyalty Pada Omnichannel Retailing = Analysis of Antecedent Effects of Omnichannel Integration Quality on Customer Engagement, Relationship Program Receptiveness, and Customer Loyalty in Omnichannel Retailing
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi (Membership)