Evaluasi manajemen layanan teknologi informasi menggunakan kerangka kerja ITIL V3 dan COBIT 5 : studi kasus PT Datacomm Diangraha = Information technology service management using ITIL V3 and COBIT 5 framework : a case study on PT Datacomm Diangraha

Evaluasi dan rekomendasi it service management itsm berbasis itil v3 2011 dan cobit 5: studi kasus PT Telekomunikasi Selular = Evaluation and recommendation of it service management itsm based on itil v3 2011 and cobit 5: case study PT Telekomunikasi Selular

Evaluasi it change management dengan menggunakan framework itil versi 3 studi kasus pt xl axiata tbk = It change management evaluation using itil framework version 3 case studi pt xl axiata tbk

Perancangan proses penanganan layanan TI berdasarkan kerangka kerja tata kelola ITIL versi 3 pada PT XYZ = The design process based IT service management governance framework ITIL version 3 at PT XYZ

Perancangan configuration management database (CMDB) dengan menggunakan ITIL versi 3: Studi kasus pt. xyz = Designing configuration management database (CMDB) using ITIL version 3: A case study of pt. xyz.