Perancangan prosedur untuk peningkatan kapabilitas service delivery: Studi kasus PT Equine Global = Designing procedures to increase service delivery capabiligy, a case study of PT Equine Global

Perancangan infrastruktur teknologi informasi adaptif untuk pengelolaan layanan TI : studi kasus PT. Aplikanusa Lintasarta = Designing adaptive information technology infrastructure for IT service management : case study PT. Aplikanusa Lintasarta

Perancangan kebijakan dan prosedur layanan video conference: studi kasus PT Pertamina persero = Designing policy and procedure of video conference service: case study PT Pertamina persero

Perancangan infrastruktur teknologi informasi untuk pengelolaan layanan teknologi Informasi: Studi Kasus PT XYZ = Designing Information Technology Infrastructure for Information Technology Service Management: Case Study PT XYZ

Perancangan tata kelola service oriented architecture : studi kasus PT PQR = Designing service oriented architecture governance : case study PT PQR