Pengaruh AI Chatbot Service Quality Terhadap Perceived Customer Loyalty Melalui Variabel Mediasi Value, Trust, Dan Satisfaction Pada Pelanggan Lazada Di DKI Jakarta = The Influence Of AI hatbot Service Quality On Perceived Customer Loyalty Through Value, Trust And Satisfaction Mediation Variables On Lazada Customers In DKI Jakarta

Pengaruh persepsi kualitas layanan terhadap kepuasan dan intensi pelanggan pada transportasi online berbasis aplikasi = The effects of service quality and e service quality towards customer satisfaction and behavioral intentions in application based transportation

Pengaruh e-service quality terhadap e-satisfaction dan e-loyalty konsumen produk fashion online e-commerce Shopee di Jakarta = The effect of -service quality towards e-satisfaction and e-loyalty product fashion online consumer e-commerce Shopee in Jakarta

Preferensi konsumen pada transportasi berbasis online (studi tentang orientasi merek provider transportasi berbasis online oleh konsumen di Jakarta Selatan) = Consumer preference on online based transportation (study of brand orientation online based transportation providers by consumer in South Jakarta)

Hubungan antara e service quality dan trust pada mahasiswa konsumen belanja online = the relationship between e service quality and trust among college student online shopping consumer / Rindayu Resti Wandari