Prathita Anantadewati
Pengaruh brand image terhadap customer satisfaction pada co-branding Wall's oreo cookies and cream = The effect of brand image on customer satisfaction: study on co branding Wall's oreo cookies and cream
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Skripsi Membership
Hasna Rizki Mardhiana
Pengaruh rebranding terhadap kepuasan pelanggan dan loyalitas pelanggan. Studi persepsi konsumen taksi blue bird reguler di Jakarta dan sekitarnya. = The effect of rebranding on customer satisfaction and customer loyalty. Study on consumer perceptions of regular blue bird taxis in Jakarta and its surroundings.
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Debby Erwina
Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis Membership
Kuntodi Ambartomo
Pengaruh brand image terhadap repurchase intention pada Lazada Indonesia = The effect of brand image towards repurchase intention on Lazada Indonesia
Universitas Indonesia, 2016
 UI - Skripsi Membership
Bayu Fazri Kurnia
Pengaruh pengalaman merek, kepercayaan dan kepuasan dalam membangun loyalitas pada pengguna sepeda motor : studi kasus: pengguna sepeda motor Honda wilayah Jabodetabek = The effect of brand experience, trust and satisfaction on building brand loyalty in users motorcycle : case study users of motorcycle Honda in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership