Analisis Pengaruh Customer Experience terhadap Loyalitas Konsumen dan Intensi Penggunaan Kembali pada M-Banking Bank Jago = Analysis of Influence of Customer Experience on Consumer Loyalty and Continue Usage Intention on M-Banking Bank Jago

Pengaruh layanan mandiri perbankan berbasis kualitas layanan terhadap loyalitas pelanggan perbankan seluler daring PT Bank Negara Indonesia Tbk (BNI) Jakarta = The effect of based self service banking based on service quality on customer loyalty of PT Bank Negara Indonesia (BNI) Mmbile banking in Jakarta

Analisis pengaruh customer engagement terhadap brand loyalty (studi pada komunitas online Mi Community Indonesia) = The impact of customer engagement towards brand loyalty (a study in Mi Community Indonesia online commmunity)

Customers loyalty effects of CSR initiatives in the context of Indonesian commercial banking customers = Dampak CSR inisiatif terhadap loyalitas nasabah perbankan komersial Indonesia

Analisis Pengaruh Antecedent Omnichannel Integration Quality terhadap Customer Engagement, Relationship Program Receptiveness, dan Customer Loyalty Pada Omnichannel Retailing = Analysis of Antecedent Effects of Omnichannel Integration Quality on Customer Engagement, Relationship Program Receptiveness, and Customer Loyalty in Omnichannel Retailing