Gambaran tingkat kepuasan pasien terhadap pelayanan perawat di unit gawat darurat Rumah Sakit Haji Jakarta tahun 2013 = Patient satisfaction level overview of the nursing service in the emergency unit of Haji Jakarta Hospital 2013

Analisis kepuasan pasien terhadap pelayanan Instalasi Rawat Jalan Rumah Sakit Ketergantungan Obat Jakarta Tahun 2010 = Analysis of patient satisfaction on service of ambulatory care Installation at Drug Dependence Hospital Jakarta Year 2010

Analisis validitas dan reliabilitas instrumen kepuasan pasien di Instalasi Rehab Medik (IRM) Rumah Sakit X tahun 2002 = Analysis validity and reliability of ambulatory patient's satisfaction instrument toward services in the installation rehab medic of Hospital X Jakarta 2002

Hubungan kemampuan komunikasi perawat manajer pelayanan pasien (MPP) dengan kepuasan pasien terhadap manajemen pelayanan pasien pada rumah sakit di Jakarta = Correaltion between communication skill's case manager with patient satisfaction of case management service at two hospital in Jakarta / Imelda Avia

Pengaruh pelayanan prima berbasis budaya Papua terhadap tingkat kepuasan pasien di instalasi rawat inap Rumah Sakit TNi AL Dr. Soedibjo Sardadi Jayapura = The effect of service excellent service based on culture to patient satisfaction level in installation of hospitalization Dr. Soedibjo Sardadi Navy Hospital Jayapura