Perancangan Service Level Agreement Layanan Teknologi Informasi berdasarkan kerangka kerja ITIL V3 2011: Studi Kasus Kementerian Luar Negeri = Service Level Agreement Design for Information Technology Services based on ITIL V3 2011 Framework: A Case Study Ministry of Foreign Affairs

Deradikalisasi dunia maya : mencegah simbiosis terorisme dan media / Agus Surya Bakti

Perancangan kebutuhan fungsional sistem informasi pengelolaan layanan tik berbasis self-service: studi kasus Pusat Sistem Informasi dan Teknologi Keuangan (PIUSINTEK) Kementerian Keuangan = Functional requirements design of ICT service management information system based on self service: a case study center of financial information systems and technology (PUSINTEK) Ministry of Finance

Analisa regulasi penerapan konsep TIK Hijau pada bisnis telekomunikasi di Indonesia : studi komparatif Korea Selatan = Regulation analysis of Green ICT concept application on telecommunication business in Indonesia : a comparative study of South Korea

Evaluasi Layanan Teknologi Informasi berdasarkan ITIL V3 2011 dan COBIT 5: Studi Kasus pada Badan Pengawasan Keuangan dan Pembangunan = Evaluation of Information Technology Service based on ITIL V3 2011 and COBIT 5: Case Study at the Financial and Development Supervisory Agency