Dasar-dasar total quality management

Bacaan terpilih tentang total quality management

Implementasi total quality management di industri makanan dan minuman yang berskala industri kecil dan menengah = Total quality management implementation in food and beverage industries based on small and medium industries / Thomas Windharyanto Nugroho

Strategi penerapan total quality management dan quality culture untuk meningkatkan daya saing perusahaan kontraktor di Indonesia = Implementation strategy of total quality management and quality culture to increase the competitiveness of contractor companies in Indonesia

Pengaruh Soft Total Quality Management terhadap Kinerja Finansial dan Non-Finansial dengan Pendekatan Balanced Scorecard: Studi pada Usaha Kecil dan Menengah di DKI Jakarta = The Impact of Soft Total Quality Management on Financial and Non-Financial Performance with Balanced Scorecard Approach: Cases on Small Medium Enterprises in DKI Jakarta