Frinantika Novira
Analisis pengaruh Dining Factors terhadap Behavioral Intentions konsumen restoran khas Jepang : studi kasus Restoran Sushi Tei di Jakarta = The analysis of dining factors influence on behavioral intentions of Japanese Restaurant customer : case study of Sushi Tei Restaurant in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Alfari Nabawi Putra Aji
Pengaruh e-service quality terhadap customer repurchase intention melalui customer satisfaction pada Zalora Indonesia = The effect of e-service quality towards customer repurchase intention through customer satisfaction on Zalora Indonesia
Fakultas Ilmu Administrasi Universitas Indonesia, 2018
 UI - Skripsi Membership
Evan Ariestine N.K.
Pengaruh Customer Engagement pada nasabah generasi milenial dan generasi Z dalam Continuous Usage Intention Bank Digital di Indonesia = Effect of Customer Engagement on Millennial and Generation Z Customers in the Continuous Usage Intention of Digital Banks in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Margaret Mart
Faktor-faktor yang mempengaruhi Dedication Behavior pelanggan restoran premium : studi kasus Restoran Pancious Pancake di Jakarta = The influence factors of dedication behavior of premium restaurant consumers : case study Pancious Pancake Restaurant in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Wahyuningsih
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
 Artikel Jurnal