Harianja, Sarah Rotua
Perancangan strategi peningkatan kualitas pelayanan bus rapid transit (BRT) Transjakarta koridor 13 dengan integrasi metode kano-quality function deployment (QFD) = Designing strategies to improve the service quality of bus rapid transit (BRT) Transjakarta corridor 13 using integration of kano-quality function deployment method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Nadira Utarini
Analisis Pengaruh Aksesibilitas, Biaya, dan Kualitas Pelayanan Publik Terhadap Keputusan Penggunaan Jasa Transportasi Mass Rapid Transit (MRT) Pada Masa Pandemi Covid-19 di Jakarta = Analysis The Effect of accessibility, cost and service quality on the decisions of users of Mass Rapid Transit (MRT) during the pandemic in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Nadira Utarini
Analisis pengaruh aksesibilitas, biaya, dan kualitas pelayanan terhadap keputusan pengguna jasa transportasi Mass Rapid Transit (MRT) pada masa pandemi COVID-19 di Jakarta = Analysis the effect of accessibility, cost and service quality on the decisions of users of Mass Rapid Transit (MRT) during the pandemic in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Putri Apriliana
Analisis Kualitas Pelayanan Elektronik Pembelian Tiket pada Aplikasi Mass Rapid Transit Jakarta (MRT-J) = Analysis of Electronic Service Quality Purchasing Tickets on the Jakarta Mass Rapid Transit Application (MRT-J)
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Muhammad Rizky Ramadhan
Analisis Akses Pelayanan Moda Transportasi Mass Rapid Transit (MRT) Bagi Penyandang Disabilitas Fisik = Analysis of Access to Mode of Transportation Mass Rapid Transit (MRT) for Persons with Physical Disabilities
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)