Perancangan strategi peningkatan kualitas pelayanan bus rapid transit (BRT) Transjakarta koridor 13 dengan integrasi metode kano-quality function deployment (QFD) = Designing strategies to improve the service quality of bus rapid transit (BRT) Transjakarta corridor 13 using integration of kano-quality function deployment method

Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach

Upaya perbaikan layanan jasa di bioskop CGV dengan menggunakan metode quality function deployment = Efforts to improve services at CGV cinemas by using the quality function deployment method

Penerapan quality function development dengan mengadopsi penggabungan metode service quality dan kano model dalam upaya meningkatkan kualitas layanan pada bengkel resmi atpm = Application of quality function deployment using metode service quality methode and kano model for effort to up grade service quality procedure in bengkel resmi in sole agent

Analisis pengembangan kualitas pelayanan produk telekomunikasi selular diatas kapal menggunakan metode service quality & quality function deployment = Quality development analysis for on board marine vessel cellular telecommunication service by using service quality & quality function deployment method