Analisis Geospasial Kepuasan Hidup Penduduk DKI Jakarta di Tingkat Kelurahan = Geospatial Analysis of Life Satisfaction in Residents of Jakarta at The Urban Village Level

Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university

Pengaruh kualitas layanan dan kepuasan terhadap loyalitas nasabah layanan cash management Bank UOB = Influence of service quality and satisfaction and customer loyalty of cash management services Bank UOB

Analisa kepuasan pasien peserta askes wajib terhadap kualitas pelayanan rawat jalan tingkat lanjutan di Rumah Sakit Marinir Cilandak tahun 2013 = Analysis of patient satisfaction on the quality mandator participants askes advanced level outpatient services Rumah Sakit Marinir Cilandak in 2013

Analisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada perusahaan penerbangan bertarif rendah = Impact of service quality on customer satisfaction in low cost airline