Penerapan Customer Relationship Management dan Edukasi Pelanggan untuk membangun Loyalitas dalam Industri Business to Business pada Perusahaan Andika Broker = Implementing Customer Relationship Management and Educating Customers to Build Loyalty in Business-to-Business Industry in Andika Broker

Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary

Analisa proses customer value dalam membentuk loyalitas pelanggan jasa layanan purna jual (studi kasus pada AUTO 2000 Karawang) = Analysis the process of customer value of the after sales service in establishing customer loyalty

Perancangan Strategi Dalam Rangka Peningkatan Loyalitas Pelanggan Menggunakan Customer Lifetime Value Pada Umkm Fesyen Muslim = Strategic Design to Increase Customer Loyalty Using Customer Lifetime Value in Muslim Fashion MSMEs

Efektivitas komunikasi hiperpersonal dalam membangun hubungan untuk meningkatkan loyalitas pelanggan = Effects of hyperpersonal communication in building relationship to increase customer loyalty