Penyelesaian Laporan Maladministrasi Pelayanan Publik Oleh Ombudsman Tahun 2018-2019 = Completion of Public Service Maladministration Reports by The Ombudsman 2018-2019

Efisiensi kinerja pelayanan publik Kelurahan melalui Aplikasi Qlue di DKI Jakarta tahun 2016-2017

Analisis kualitas pelayanan publik instansi polda metro jaya di mal pelayanan publik DKI Jakarta = Analysis of public service quality of metro jaya police agency at service malls public in DKI Jakarta

Analisis Mal Pelayanan Publik DKI Jakarta dengan Pendekatan Interoperability Framework = Analysis of DKI Jakarta Public Service Malls using the Interoperability Framework Approach

Analisis pengaduan pelayanan publik terhadap maladministrasi pelayanan publik khususnya dibidang perizinan di Kota Semarang oleh ombudsman perwakilan Jawa Tengah = Analysis of public service complaints against public service maladministration, especially in the licensing sector in Semarang city by the ombudsman representative of central Java