Pengaruh Mobile Shopping Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada Pengguna Traveloka Eats Delivery di DKI Jakarta = The Effect of Mobile Shopping Service Quality and Customer Satisfaction on Customer Loyalty on Traveloka Eats Delivery Users in DKI Jakarta

Repurchase intention pada hari belanja online nasional = Repurchase intention on hari belanja online nasional

Analisis strategi peningkatan loyalitas customer b2b e-commerce berdasarkan faktor image, perceived quality, perceived value, dan customer satisfaction: studi kasus: GMF Aerotrade di PT. GMF Aeroasia = Analysis of strategies to increase customer loyalty in b2b e-commerce based on image perceived quality perceived value and customer satisfaction factors: case study GMF Aerotrade in PT. GMF Aeroasia

Pengaruh Gamification Kuis Shopee terhadap Brand Loyalty melalui Customer Engagement dan Customer Satisfaction (Kasus pada E-commerce Shopee Indonesia) = The Effect of Gamification Kuis Shopee on Brand Loyalty through Customer Engagement and Customer Satisfaction (Case in E-commerce Shopee Indonesia)

Analisis faktor-faktor penentu loyalitas pelanggan pada industri e-commerce di Indonesia = Determinants of customer loyalty in Indonesia e-commerce industry