Sakinah Annur
Analisis pengaruh persepsi servicescape terhadap behavioral intention dan service quality sebagai variabel mediasi, studi kasus: Goods dept = The effect of servicescape perception towards behavioral intention and service quality as mediating variable, case study on Goods dept
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Gita Armelia Kawe
Analisis pengaruh service quality perception dan merchandise quality perception terhadap behavioral intentions pada industri casual dining restaurant dengan brand trust sebagai variabel mediasi: studi kasus: restoran Warunk Upnormal = The effect of service quality perception and merchandise quality perception toward behavioral intentions on casual dining restaurant industry with brand trust as mediating variable: case study: restoran Warunk Upnormal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Fitri Puspaningrum
Pengaruh Servicescape terhadap Emotional States, Perceived Value dan Behavioral Intention : studi pada The House of Raminten Café Kotabaru Yogyakarta = The influence of Servicescape towards Emotional States, Perceived Value and Behavioral Intention : study on The House of Raminten Cafe Kotabaru Yogyakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Ida Ayu Ditha Ambarawati
Pengaruh destination image terhadap future behavioral intention (studi pada Bandung sebagai destinasi wisata) = The effect of destination image on behavioral intention : study on Bandung as travel destination
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Asrianda Syah Putra
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)