Precellina
Peran electronic word of mouth, protokol kesehatan, perceived usefulness dan perceived enjoyment terhadap niat pemesanan hotel butik pada masa pandemi covid19 = The role of electronic word of mouth, health protocol, perceived usefulness and perceived enjoyment to intention to book of boutique hotel during covid19 pandemic.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Eri Wirandana
Pengaruh dimensi islam dan religiuisitas terhadap kepuasan konsumen serta dampaknya pada getok tular elektronik, studi kasus Hotel Solo syariah = The influence of islamic dimension and religiousity toward customer satisfaction and its impact toward electronic word of mouth, case study Hotel Solo syariah
Program Pascasarjana Universitas Indonesia, 2015
 UI - Tesis Membership
Muhamad Fajar Hidayat
Pengaruh servicescape terhadap pembentukan electronic word of mouth : studi pada restoran the playground cabang Pondok Indah Mall = The influence of servicescape on the formation of electronic of word of mouth : studies on the playground restaurant Pondok Indah Mall
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi Membership
Maharani Rachel Genezareth
Pengaruh Museum Servicescape Terhadap Word Of Mouth Pada Pengunjung Museum Sonobudoyo Yogyakarta = The Effect of Museum Servicescape on Word of Mouth among Visitors in Museum Sonobudoyo Yogyakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Andini Putri Budiarto
Analisis pengaruh electronic word-of-mouth terhadap niat, kepercayaan, dan sikap konsumen dengan studi kasus terhadap tripadvisor.com = Analysis of effects of electronic word-of-mouth on Intention, belief, and consumer attitudes with case studies on tripadvisor.comĀ®
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership