Karakteristik pasien dan struktur, proses pada provider terhadap tingkat kepuasan pelayanan rawat inap keluarga miskin di Rumah Sakit "X" Tahun "Y" = Characteristics of structure and patient, the process on provider and its role toward the Level of satisfaction on the poor Family Inpatient Care in "X" Hospital in the Year of "Y"

Gambaran tingkat kepuasan pasien terhadap pelayanan perawat di unit gawat darurat Rumah Sakit Haji Jakarta tahun 2013 = Patient satisfaction level overview of the nursing service in the emergency unit of Haji Jakarta Hospital 2013

Analisis kepuasan pasien terhadap pelayanan Instalasi Rawat Jalan Rumah Sakit Ketergantungan Obat Jakarta Tahun 2010 = Analysis of patient satisfaction on service of ambulatory care Installation at Drug Dependence Hospital Jakarta Year 2010

Gambaran tingkat kecemasan keluarga pasien di Ruang ICU Rumah Sakit Umum Daerah Cibinong = Description of family s level of anxiety in Intensive Care Unit District Hospital of Cibinong

Pengaruh pelayanan prima berbasis budaya Papua terhadap tingkat kepuasan pasien di instalasi rawat inap Rumah Sakit TNi AL Dr. Soedibjo Sardadi Jayapura = The effect of service excellent service based on culture to patient satisfaction level in installation of hospitalization Dr. Soedibjo Sardadi Navy Hospital Jayapura