Ryan, Thomas P.
Statistical methods for quality improvement
John Wiley & Sons, 2011
 Buku Teks
Ryan, Thomas P.
Statistical methods for quality improvement
Wiley, 1989
 Buku Teks
Wadsworth, Harrison M.
Modern methods for quality control and improvement
John Wiley & Sons, 2001
 Buku Teks
Fryman, Mark a.
Quality and process improvement / by Mark A. Fryman
Delmar/Thomson Learning, 2002
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Chang, Richard Y.
Continuous process improvement : teams & quality
American Society for Training & Development Press, 2000
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