Peran modal sosial dalam meningkatkan kemandirian komuniti masyarakat perkotaan di tingkat neighborhood management (studi kasus standar mutu pelayanan di komuniti RW 012 kelurahan Pegangsaan Dua, kecamatan Kelapa Gading, Jakarta utara) = The role of social capital in improving urban community independence at neighborhood management level (case study service quality standards in RW 012 kelurahan Pegangsaan Dua, kecamatan Kelapa Gading, North Jakarta) / Paramita Estihandayani