Kepuasan pengguna terhadap layanan perpustakaan kantor Pusat Pertamina = User satisfaction of Pertamina library services

Kepuasan pengguna terhadap layanan di Kantor Perpustakaan dan Arsip Kota Administrasi Jakarta Selatan = User satisfaction services in the Office of Library and City Archives of South Jakarta Administration

Kepuasan pengguna terhadap layanan perpustakaan di kantor kearsipan dan perpustakaan umum kabupaten bogor = User satisfaction on library service at office of public library and archives bogor regency

Pengaruh Kepuasan Terhadap Loyalitas Pengguna Perpustakaan Umum Daerah Kabupaten Bogor = The Effect of Satisfaction on User Loyalty in the Bogor District Public Library

Customer relationship management (crm) dalam layanan rujukan di perpustakaan sebagai strategi meningkatkan kepuasan pengguna (studi kasus Perpustakaan Universitas Indonesia = Customer relationship management crm on the library reference service as a strategy to improve user satisfaction a case study of Universitas Indonesia library