Nurul Annisa
Analisis customer lifetime value pada pelanggan perusahaan e-commerce di Indonesia = Customer lifetime value analysis of customer on e commerce company in Indonesia
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi Membership
Kinanti Putri Cahyani
Analisis manajemen hubungan konsumen perusahaan e-commerce Elevenia dengan pengimplementasian pada online shop instagram @kriukbox.id = Customer relationship management analysis of e-commerce company Elevenia with an implementation to online shop in instagram @kriukbox / Kinanti Putri Cahyani
2016
 UI - Tugas Akhir
Fakhira Fiyanti Putri
Penerapan Customer Relationship Management untuk Meningkatkan Loyalitas Pelanggan pada UMKM Alas Kaki = Implementation of Customer Relationship Management Based on Customer Lifetime Value to Increase Customer Loyalty in Footwear MSMEs
Fakultas Teknik Universitas Indonesia, 2023
 UI - Skripsi Membership
Oktopianus
Faktor-faktor yang memengaruhi online brand experience dan onlline brand relationship; studi kasus: e-commerce dengan model marketplace customer-to-customer c2c = factors that affect online brand experience and online brand relationship study case customer to customer c2c marketplace model of e commerce
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi Membership
Ledi Loren
Penerapan Customer Relationship Management Berdasarkan Customer Lifetime Value pada Usaha Supermarket = Implementation of Customer Relationship Management Based on Customer Lifetime Value in Supermarket Business
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi Membership